It’s easy to see why Chatbots are so popular. It’s not a question of whether, but when. Conversational AI can be more complex and nuanced than chatbots because it can understand language at a deeper level. Conversational AI allows for more contextualized conversations, unlike chatbots that follow a strict script. Conversational AI requires input data from humans to be able to understand and communicate with one another.Ĭonversational AI can be seen as an evolution of chatbots, which were one of the first applications of AI.

Machine Learning technologies such as Natural Language Processing (NLP), and Natural Language Understanding(NLU) - Conversational AI seeks to understand and process language data (what people say) and interpret it (what they mean).Ĭonversational AI can also use other technologies such as speech recognition, sentiment analysis, and dialogue management to help them respond appropriately. These types of AI aim to imitate the human experience as closely as possible. What is Conversational AI?Ĭonversational AI, a subset of AI, aims to imitate human conversations and deliver a human-like experience. Many businesses are enlisting the help of this technology to stay competitive.Īccording to Markets and Markets, the expected global Conversational AI market size is set to grow from USD 4.8 billion in 2020 to USD 13.9 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 21.9%.Ĭompanies, leaders in the industry, and employees must understand exactly what Conversational AI is and why it’s so important. Conversational AI (CAI), which is based on the human language, is quickly becoming the most popular frontier in this technology. Artificial Intelligence (AI), one of today’s most ubiquitous technologies, is one.

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